Last updated: October 19, 2026
Please read section 17. It requires most disputes to be resolved by individual arbitration instead of in court, and it waives class actions and jury trials. You can opt out of arbitration within 30 days.
These Terms are an agreement between you and Tabbi, Inc. ("Tabbi," "we," "us"). They cover the Tabbi app, pay.tabbi.app, tabbi.app, and our other guest services (together, "Tabbi"). Our Privacy Policy explains how we handle your data. Venue accounts may be subject to additional terms.
By creating an account or using Tabbi, you agree to these Terms. If you don't agree, don't use Tabbi.
In short: Tabbi opens and pays your tab. The venue sells you the food and drinks.
Tabbi lets you open a tab on a venue's point-of-sale system from your phone, order from staff as usual, and close and pay from your phone. Tabbi also shows nearby spots, specials, events and perks, and lets you connect with friends.
You sign in with a code we text to your phone. Keep your phone and codes secure. You're responsible for activity on your account. Tell us right away at contact@tabbi.app if you think someone else is using it. If you use Face ID or Touch ID, your phone handles it and we never receive your biometric data.
You can delete your account at any time in Account Settings.
In short: a $0.99 fee for each tab you order on, a $0.99 hold when you open one, and your bill and tip go to the venue.
Tab Fee. We charge a $0.99 Tab Fee for each tab that has at least one item on it. We charge it separately from your bill, through our own payment processor. Some accounts, such as Tabbi VIP accounts, may be exempt, sometimes until a set date. We'll show any change to the fee in the app before it applies.
Hold. Opening a tab places a $0.99 temporary authorization on your card. We release it if you don't order, or if you pay the venue directly. Switching cards places a new hold on the new card. Your bank controls how long a released hold takes to disappear from your statement.
Cards. When you add a card, we run a $0 check with your security code and ZIP. You can save up to 3 cards and have up to 3 open tabs at a time. You authorize Tabbi and the venue to charge your selected card for your bill, tip and the Tab Fee.
Tips. You choose 20%, 22%, 25% or a custom amount. Tips are calculated on the subtotal before tax and discounts, and can't exceed $500 per tab. If the venue adds automatic gratuity, the choices change to an additional 2%, 4% or 6%, and the default is 0%.
AUTOMATIC TAB CLOSE AND DEFAULT TIP. If you don't close your tab, we close it for you about 2.5 hours after the last order activity, or at the venue's closing time (11 PM if the venue hasn't set one), whichever comes first. About 20 minutes before, we send you a notification with the close time and the tip we'll add. When we close your tab, we charge your bill plus your default tip. If you haven't set a default tip, we add a 20% tip. If the venue added automatic gratuity, we add no extra tip. You can set or change your default tip in the app at any time. We email you a receipt.
Declined cards. If your card is declined 3 times, or a tab has 6 declines, you'll need to pay staff directly. You're responsible for paying any amount the venue couldn't charge to your card.
Refunds and disputes. Questions about items, prices or service go to the venue, since the venue charged you. For a problem with the Tab Fee, a hold, or the app, email contact@tabbi.app within 60 days and we'll look into it. Nothing in these Terms limits your rights with your card issuer.
Taxes. Venues charge sales tax on your bill as the law requires.
To open a tab or check in through the app, you must allow location access and be within 5 miles of the venue. Don't spoof or falsify your location.
In short: perks are discounts from venues. They apply automatically and have no cash value.
Programs like Recommend a Venue and Tabbi Ambassadors follow the terms we give you when you join. We can change or end them at any time.
You control who sees your profile and check-ins in Privacy Settings. Venues see guest information as described in our Privacy Policy. Be careful what you share, and use good judgment when meeting people in person. Tabbi doesn't screen users or run background checks.
You can block anyone. Report a user from their profile or by emailing contact@tabbi.app, especially if you think they're under 18.
Don't:
We can remove content, limit features, or suspend or ban accounts that break these rules. A Tabbi-wide ban disables sign-in and blocks the card used. A venue can ask us to ban a guest from that venue, and we review each request. If you think we got it wrong, email contact@tabbi.app.
In short: you own your photos, bio and messages. You let us use them to run Tabbi.
You keep ownership of what you post, including photos, bio, profile details and messages ("Your Content"). You give Tabbi a non-exclusive, worldwide, royalty-free license to host, store, display, resize and transmit Your Content to run and improve Tabbi, and to show it to the people and venues described in our Privacy Policy. This license ends when you delete the content or your account, except for copies already shared with others, copies in backups for a limited time, and copies the law requires us to keep.
You confirm you have the rights to what you post. We don't sell Your Content, and we won't use your photos in our marketing without asking you first.
By using Tabbi, you agree to receive sign-in codes, tab updates, auto-close warnings and receipts by text, push notification or email. These are part of the service. You can turn off push notifications in your phone's settings, though you may miss tab and auto-close alerts. Message and data rates may apply.
Tabbi works with other companies, including Toast, our card vault and payment processors, Apple, Google, Sendbird and Mapbox. Their terms may also apply to you. We're not responsible for their services.
Tabbi, our app, our design and our brand belong to us or our licensors. We give you a personal, revocable, non-transferable license to use the app as these Terms allow. Don't copy, modify, resell or build a competing service from it.
Copyright complaints. If you believe something on Tabbi infringes your copyright, send a notice under the Digital Millennium Copyright Act to contact@tabbi.app, with the information the DMCA requires.
We may change Tabbi or these Terms. For material changes, we'll tell you in the app or by email before they take effect. If you keep using Tabbi after a change takes effect, the new Terms apply.
You can stop using Tabbi and delete your account at any time. We can suspend or end your access if you break these Terms, if the law requires it, or to protect users or venues. Any amounts you owe, and sections 10, 13 and 15 through 20, survive.
TABBI IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DON'T PROMISE TABBI WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT LISTINGS ARE ACCURATE. WE'RE NOT RESPONSIBLE FOR VENUES' FOOD, DRINKS, SERVICE, PREMISES OR ALCOHOL SERVICE, OR FOR THE CONDUCT OF OTHER USERS.
TO THE EXTENT THE LAW ALLOWS, TABBI WON'T BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO TABBI IS LIMITED TO THE GREATER OF (A) THE TAB FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) $100. SOME STATES DON'T ALLOW THESE LIMITS, SO SOME MAY NOT APPLY TO YOU.
You agree to indemnify Tabbi against third-party claims arising from your misuse of Tabbi, Your Content, or your violation of these Terms or the law.
In short: talk to us first. If that doesn't work, most disputes go to individual arbitration, not court.
Talk to us first. Before filing a claim, send a written notice to contact@tabbi.app describing the dispute and what you want. We'll do the same if we have a claim against you. We'll both try in good faith to resolve it within 60 days.
Arbitration. If we can't resolve it, any dispute relating to Tabbi or these Terms will be decided by binding individual arbitration under the Federal Arbitration Act. The American Arbitration Association (AAA) will administer it under its Consumer Arbitration Rules, or JAMS will if the AAA is unavailable. The arbitrator decides whether a dispute must be arbitrated. Hearings take place in the county where you live, or by video. We'll pay the fees the AAA's rules assign to businesses, and reimburse your filing fee, unless the arbitrator finds your claim frivolous.
Exceptions. Either of us may bring an individual claim in small claims court. Either of us may go to court to stop infringement of intellectual property.
No class actions or jury trials. You and Tabbi may bring claims only individually, not as a plaintiff or class member in any class, collective or representative action. You and Tabbi both waive any right to a jury trial.
Mass arbitration. If 25 or more similar claims are filed by or with the help of the same lawyers or coordinated groups, they'll be administered in batches of up to 50 claims, under the AAA's mass arbitration rules. Statutes of limitation are paused for each claim while it waits for its batch.
Opting out. You can opt out of arbitration by emailing contact@tabbi.app within 30 days after you first accept these Terms. If you had an account before the date at the top of these Terms, you have 30 days from that date. Include your name, the phone number on your account, and a statement that you opt out of arbitration. Opting out doesn't affect anything else in these Terms.
If the class action waiver is found unenforceable for a claim, that claim goes to court, not arbitration. If any other part of this section is found unenforceable, the rest still applies.
South Carolina law and the Federal Arbitration Act govern these Terms, without regard to conflict-of-law rules. Any claim that goes to court will be heard in the state or federal courts in Greenville County, South Carolina, unless the law requires otherwise. You must bring any claim within one year after it arises, unless the law gives you longer.
If you downloaded Tabbi from the Apple App Store or Google Play:
These Terms and our Privacy Policy are the entire agreement between us about Tabbi. If part of these Terms is unenforceable, the rest still applies. Our not enforcing something isn't a waiver. You can't transfer these Terms. We can, as part of a merger, acquisition or sale of assets. Nothing here creates a partnership, agency or employment relationship.
Tabbi, Inc.
25 Draper Street, Unit 423
Greenville, SC 29611